At Muyonia, we respect your privacy and are committed to protecting your personal information.

Information We Collect

We may collect personal information when you visit our website, create an account, place an order, contact us, or subscribe to updates. This may include your name, email address, phone number, shipping address, billing address, order details, and payment-related information.

We may also collect technical information such as your IP address, browser type, device information, pages viewed, referring pages, and website usage activity.

How We Use Your Information

We use your information to:

- Process and deliver orders
- Provide customer support
- Send order confirmations and shipping updates
- Manage returns, refunds, and exchanges
- Improve our website, products, and services
- Prevent fraud and protect website security
- Send promotional emails or offers, if you choose to receive them
- Measure advertising performance and improve marketing relevance
- Payment Information

Payments may be processed by third-party payment providers. Muyonia does not store full credit card numbers or complete payment credentials on our website.

Cookies and Tracking Technologies

We may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, analyze traffic, improve shopping experiences, and support advertising or remarketing.

If we use advertising tools such as Meta Pixel or similar services, these tools may collect information about your activity on our website to help measure ad performance and show more relevant ads.

You can manage or disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.

How We Share Information

We may share necessary information with trusted service providers that help us operate our business, including payment processors, shipping carriers, website hosting providers, analytics providers, advertising partners, and customer support tools.

We do not sell your personal information as a customer list. We may share limited data for advertising, analytics, or business operations as described in this policy.

Data Retention

We keep personal information only as long as necessary for the purposes described in this policy, including order records, customer service, legal compliance, fraud prevention, and business reporting.

Your Choices

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information. You may also unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or contacting us.

Security

We use reasonable administrative, technical, and organizational measures to protect personal information. However, no online system can be guaranteed to be completely secure.

Children’s Privacy

Muyonia is not intended for children under 13 years old. We do not knowingly collect personal information from children.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact Muyonia customer support through our Contact Us page or by email.